Innovation & design thinking: Skill-ToolKit: 023

Tool: Culture Study skill/tool

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If you ask people, what is the CULTURE?

The answer you often get is, it’s related to festivals or rituals. 

The more you search the word CULTURE, the more you see it in various avatars: Asian-culture, European-culture, American-culture, Multi-culture, Urban-culture, Pop-culture, Office-culture, Corporate-culture, MNC-culture, Food-culture, Dress-culture, Music-culture, Of course, it includes religious cultures like Buddhist-culture, Hindu-culture, Christian-culture, etc.

Whenever we face confusion in understanding the definitions, the most sensible thing to do is to refer an academic explanation and have a corrected frame of reference.

Academic definition: 

CULTURE – beliefs, customs, practices, and behaviors of a particular nation or group of people

CULTURE Habits – an idea of doing things common in a specific culture: Language, values, food, clothing, religion

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Why is it important for Innovators and Design -thinkers to study the CULTURE and CULTURE Habits is because more than 25% of product purchase decisions are determined by cultural relevance. Another reason is that cultural values are important because going far from them is not possible for consumers. 

For example, Domino is serving Paneer-Pizza in India, making Pizza culturally relevant to Indian taste-nomenclature. 

Another example is that I lived in India before I came to the United Kingdom, but I never heard the word ‘Curry’ before. After I started living in London, one fine day, I visited a Curry House. To my surprise, it is the same Rajma, Chole, and Paneer ‘Sabjees’ with less spicey are called the ‘Curries.’ The ‘Subject’ made relevant to the British taste-buds.

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In conclusion, if Domino hasn’t made itself relevant, it could have lost more than 25% of business in India. Henceforth, innovators or design-thinkers must acknowledge the study of cultural habits as part of their practice.

Dharam is a purpose driven Brand Strategist & Designer and a Mentor with over 15 years of brand building experience

Dharam

Brand Design Strategist